Privacy Policy

Effective Date: January 1, 2026

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website giftines.com (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

• Personal Data: Name, email address, phone number, shipping address, payment details (only as required for transaction processing).
• Technical Data: IP address, browser type, operating system, device identifiers, and usage data such as pages visited and actions performed on the Site.
• Cookies & Tracking: We use cookies and similar technologies to improve user experience, analyze traffic, and for marketing purposes. You can manage cookie preferences via your browser settings.

2. How We Use Your Information

• Process and fulfil orders, including delivery and after‑sale support.
• Communicate with you about orders, updates, promotional offers (if opted‑in), and respond to inquiries.
• Improve the Site, analyze trends, and conduct market research.
• Comply with legal obligations and resolve disputes.

3. Sharing of Information

• Service providers (payment gateways, shipping partners, email services) that assist with order fulfilment.
• Legal authorities when required by law or to protect our rights.
• Aggregated or anonymized data may be shared for statistical or research purposes.

4. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Typically, order‑related data is kept for a minimum of 12 months.

5. Your Rights

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may ask us to correct inaccurate or incomplete data.
• Deletion: You may request deletion of your data, subject to legal and contractual obligations.
• Opt‑out: You can unsubscribe from marketing communications via the link provided in each email.

6. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

7. International Transfers

Data may be transferred to and processed in countries outside India that may not have equivalent data‑protection laws. We ensure appropriate safeguards are in place.

8. Children’s Privacy

The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +91‑XXXXXXXXXX